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DAN EDWARDS

JOB TITLE: Dispensing Optician and manager of
BRIGHTLINGSEA practice

Dan was spotted as a Boots trainee by partner Gavin, “ I was immediately impressed by Dan’s integrity and drive to “do the right thing for the customer” and invited him to join the Patrick and Menzies team in 1998 to finish his dispensing optician training passing his professional examinations in 1999.

WHAT ASPECTS OF THE JOB DO YOU LIKE:I love a challenge, and it gives me great pleasure in solving problems that our competition have struggled or failed with. Two big advantages of working for Patrick and Menzies is that I am professionally free to choose whatever lens I need to suit a patient’s requirement – technical or budget. Recently, a customer visited the Brightlingsea practice wanting a specific frame. I ended up finding a company to hand-make the specific design and I took facial measurements so that the frames were a custom fit. The patient loved being able to choose the colour and pattern of the frame from a vast range, normally customers can only choose from a limited range of specific colours, it really was bespoke.